To own any kind of pet you need a sense of humour. The saying “Cats don’t have owners, they have staff” really sums up looking after other people’s cats. There are so many different types of puss. We have cared for feral, stray, rescue and pedigrees. Some are content, others bold and bordering on aggressive; some can be very needy demanding lots of attention and toys, some are playful and great fun. Most are fairly quiet but some are very noisy, particularly the Bengals and Siamese, who have a lot to say! Some can be very timid and stressed. All ages come in to stay with us, the youngest so far was three months and the oldest was 25 years! Some of the elderly pets are very frail and can be blind or deaf and special care is taken not to frighten them with sudden movements.
We are aware that as owners your pets are very important to you and parting with them, often for the first time, is a big concern. We hope to allay your fears by meeting with you before you board your cat with us. We take detailed notes on registration about your cat's personalities, food choices and any medications or special grooming. We encourage you to bring Puss’s favourite bed or blanket and anything that will help them settle. We always allow you to bring your pet into their allocated pen to get them settled and say goodbye when you are ready.
To help especially nervous cats we allocate pens near the kitchen so they can hide away and not be disturbed by the busy comings and goings. These pens are used for those on medications or frail and elderly. Another ploy used is to tuck a blanket into the first floor shelf to shield the sleeping basket. This is brilliant for helping new pussycats to settle and often once allowed to get used to the new environment, Puss will come out to be fussed knowing they can hide away again. It should go without saying that they all get a huge amount of fuss, cuddles, strokes and play with toys but on their terms, not ours. We use a valerian calming spray, Pet Remedy, and we have catnip to put into bowls as well as catnip toys which also calms needy cats.
Twice daily boarding notes are very helpful when looking back over a cat’s stay. Most cats will be unsettled due to the journey, new environment and new smells as generally they don’t like change. Many will not eat for 24 hours. We are here to ensure the wellbeing and happiness of your pet. If they don’t eat I will offer anything to ensure we get them eating again. Usually when they are on special diets they start eating bits after a day of settling. Some cats are very thirsty and bowls have to be refilled during the day. In hot weather if a cat is not drinking we will administer water through a syringe given orally to ensure proper hydration, especially vital for those on a dried food diet.
Many cats are on medication. We can administer pills orally with a pill pusher, often necessary with slow release medication for hypothyroidism, mixed into food or even pushed into special meaty pouches to disguise them! Cats lose their appetites for the first couple of days so giving a small portion of food and making sure the pills are eaten is vital. We have a Burmese, Benedict, on twice daily inhalers plus a heart pill:Lulu who has twice daily insulin injections and who comes complete with his (yes he’s a boy) own electric drinking fountain and many others on a variety of medication.