Hotel Catifornia - 5 Star Catttery
Hotel Catifornia - 5 Star Catttery

Customer reviews

We have gathered many excellent reviews from happy customers during our first few years and here is a sample of just a few of the more recent comments. Many more can be found on our Facebook page, Google business page and

“So Shelby’s third and longest stay with Suzi and yet again we are home with a very relaxed home owner! We know how very important our beloved pets well being means to us all and Suzi totally understands this. Each of her charges are given individual attention depending on their needs, she gets to know our pet as well as we do. We wouldn’t leave our boy with anyone else, we both feel he goes to see a friend when he stays with Suzi.”
Maggie Bartlett March 22

“We cannot recommend this place highly enough. Our very vocal Bengal recently stayed here for 12 nights whilst we were away on holiday. Unfortunately during his stay he became very ill and the care Suzi provided for him was absolutely outstanding. She visited the vets several times, had various medications to give him and throughout all of this she still managed to keep us updated.
Suzi really did go above and beyond to make sure Bentley was safe and well. We would not send our cat anywhere else now and are so pleased we found Suzi. Thank you so much for all you have done for Bentley, we really do appreciate you!! Xxx”
Nicki Mayne September 21

“What a fabulous place! The pens are lovely and big and you are so caring and invested in the cats. Cannot thank you enough for looking after Vader and for the support you gave me when Lando escaped before we got him in. Both boys home and Vader has been looked after so well. 100% recommend Hotel Catifornia.”
Nicola Phillips August 21

“Knowing that my darling pussy cat is safe and being well looked after whilst I am away. My cat always returns home happy, stress free and loved after his stay at Hotel Catifornia. I highly recommend this cattery.”
Mel Thurston May 21

“Juno first went to Hotel Catifornia when they had only been open a couple of weeks. We were really impressed with the lovely accommodation and the setting.....over the subsequent time nothing has changed..everything is spotlessly clean and equipped for happy cats. Juno has had several happy holidays with Aunty Suzi so she knows the place well. Back last summer a situation arose where, at short notice, I needed accommodation for Juno for an extended period so Suzi was my first Port of Call. She took Juno in and she spent around 10 weeks at Catifornia being looked after by Suzi and her helpers . Hotel Catifornia made a very difficult situation so much easier to deal with I’m absolutely certain that she couldn't have been better looked after Thank you Suzi & team so much. Happy to report that Juno is happily back home now with her mum.”
Jean Church Sept 21

“Best Cattery where I know my cat will be totally spoilt and cared for.”
Karen Storer September 22”

Thanks to Susie for another wonderful holiday for our cat Tobermory. He went missing for 6 weeks before I was due to bring him in and Susie couldn't have been more helpful and comforting when I called her to let her know. Luckily, Tobermory sauntered in (as cats do) just before we were due to go away so all was well. He had a lovely stay and came back relaxed and happy. Hotel Catifornia is always so clean, calm and well organised and all the cats have looked relaxed and happy every time I have visited. So thank you Susie and your team, we'll definitely be back next time. Love from Tobermory and the Cards - Melanie Card August 18.

Matilda has spent just over two weeks at Hotel Catifornia and has feasted with cuddles and grooming and has clearly had a wonderful time. She also posed for Facebook while I was away. This was a particular treat for me, although I could see that she wasn’t missing me ! Thank you Suzi. X – Eve Calvert May 18.

Thank you for having our kitties to stay - They were looked after well and seemed very happy coming for their holidays. It was nice to see photos of them to see how they were getting on - we will definitely use your ‘hotel’ again! From Kez Scott Pi and Phoebe - Scott Wood May 18.

Fabulous.... Wouldn't leave our girl's anywhere else. So glad we found this paradise. Thank you x – Patricia Ripley, February 18.

This is the second time our cat has stayed at Hotel Catifornia and what a wonderful cattery. The pens are excellent quality, clean and warm. She was so relaxed when I collected her today. Thank you Suzi for giving me peace of mind. DonnaR-62 May 18

This is the first time I have used Hotel Catifornia and I was most impressed. It is spacious, clean and well run in a beautiful setting. Felix was happy there and extremely well looked after at a reasonable price. I would definitely use them again and recommend this cattery to everyone. CarolineR-107 July 18

Possibly the best cattery we've ever used, great facilities and the cats are well cared for, good size spaces for the pets when they're in. The owner has been super helpful when our house move over ran and they sorted everything out for the cats. We've been so pleased with the service that we still use it even now we've moved to Kesgrave. Always our first choice. - Richard Thompson January 2019.

After being horrendously let down by Noosabay cattery the evening before an early flight the following morning, Suzi at Hotel Catifornia came to my rescue and gave my beloved cat a comfy home for the duration of my holiday. Not only was Suzi so accommodating at the drop of a hat, it was obvious when I came to pick up my cat, that she had given him lots of attention (he’s Siamese so needs lots of it!) and he was a happy and healthy boy. Thank you so much again Suzi, you’re an absolute saviour and you clearly have a real love and affinity with cats! Couldn’t recommend Hotel Catifornia more! - Olivia Townshend October 18.

Follow us on:    Follow Hotel Catifornia on Facebook Follow Hotel Catifornia on Instagram